Hello Fellow Reefers,
With a major winter storm predicted to impact areas of the East Coast, beginning in the Mid-Atlantic this week and into the weekend, our team is closely monitoring weather conditions and has contingency plans in place.
We will work to ensure the safety of our employees while minimizing effects on service. We will move shipments to their final destinations as quickly as possible as conditions permit.
For FEDEX customers:
FedEx is conducting standard daily operations.
As always, FedEx appreciates your business and your patience during weather-related disruptions. We encourage you to continue to check fedex.com for the latest news.
You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption e-mail notifications at the FedEx E-Mail Subscription Center.
For UPS customers:
Please check ups.com® for the latest information about service impacts and to track the status of your packages. As we assess local conditions, we will post ZIP codes where no pickups or deliveries are being made and provide updates as new information becomes available.
To be notified via email or text when the status of your package has changed, select the Notify me with Updates feature when tracking your shipment onups.com. Please continue to visit ups.com for service updates as well.
For more information about the service impact on UPS Freight® pickups and deliveries, please visit UPS Freight.
Please contact your local The UPS Store® directly for information about any impacts to hours of operation. Visit The UPS Store to find the location nearest you.
Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature.